Privacy Policy

Who we are

 

Maggie’s Place is a family-run café serving afternoon teas, homemade food and refreshments in Ross-on-Wye.

Our website address is: https://afternoontearossonwye.co.uk.

If you have any questions regarding this Privacy Policy or the personal information we hold about you, you can contact us using the details below.

Telephone: 07746 618150
Email: maggiesplace.rossonwye@gmail.com

 

What information we collect

 

When you contact us or submit a booking request through our website, we may collect personal information including your name, email address, telephone number and any information you choose to provide within your enquiry.

 

How we use your information

 

We use the information you provide to respond to enquiries, process booking requests, communicate with you regarding your reservation and improve our customer service. We will never sell your personal information to third parties.

 

Comments

 

If comments are enabled on this website, when visitors leave comments we collect the information shown in the comments form together with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address may be provided to the Gravatar service to determine whether you use it. Once your comment has been approved, your profile picture may be visible alongside your published comment.

 

Media

 

If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.

 

Cookies

 

Our website uses cookies to help provide a better browsing experience and ensure the site functions correctly.

If you leave a comment, you may choose to save your name, email address and website in cookies for your convenience. These cookies typically remain for one year.

If you log into the website, temporary cookies may be created to manage your session and display preferences. These cookies do not contain personal information and are automatically removed when appropriate.

 

Contact forms and bookings

 

Information submitted through our contact or booking forms is sent securely by email to Maggie’s Place so that we can respond to your enquiry or reservation request. We retain this information only for as long as reasonably necessary.

 

Embedded content from other websites

 

Pages on this website may include embedded content such as maps, videos or social media feeds. Embedded content from external websites behaves in the same way as if you visited those websites directly and may collect information about your interaction with their content.

 

Who we share your data with

 

We do not sell or share your personal information with third parties except where necessary to operate our website, respond to enquiries, provide services or comply with legal obligations.

 

How long we retain your data

 

We retain enquiry and booking information only for as long as reasonably necessary to fulfil its purpose or to meet legal and administrative requirements.

If comments are enabled on this website, comments and their associated metadata may be retained indefinitely to assist with moderation.

 

What rights you have over your data

 

You may request access to the personal information we hold about you and ask that inaccurate information is corrected or deleted where appropriate. You may also request a copy of your personal data or object to certain types of processing.

To exercise these rights, please contact us using the details provided above.

 

Where your data is sent

 

Visitor comments and contact form submissions may be processed through automated spam detection services to help protect our website from abuse.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.